Witte Projektmanagement GmbH, a successful German Construction Management project management business, has for many years used Microsoft® Office for its daily project communication to its Clients and employees for things such as daily correspondence and the preparation of project data sheets.

Witte Projektmanagement wanted to dramatically improve the management of address and project information, and, to have better and consistent data quality. To achieve a better address and project data management and to increase data quality, disserto recommended the deployment of Dynamics™ CRM and Combionic Office Business Gateway to compliment the Clients current use of Office and add even more value to the deployment of the new CRM tool. Employees can now directly access project information within Microsoft® Dynamics™ CRM 4.0, while creating a Word document, such as a letter. So you don´t have to toggle between applications in order to get relevant information during the creation of a client mailer or a project document.

Software and Services

• Combionic Office Business Gateway 2010
• Microsoft® Dynamics™ CRM 4.0 
• Microsoft® Office Professional 2010

Value

• Significant time-savings
• Reduction of the failure rate to a minimum

„With Combionic Office Business Gateway we always directly access current data from the CRM system out of our Microsoft® Office environment. In the past we had to open multiple applications simultaneously for one process, and retrieve the data and then export. Today we maintain one database and the rest updates automatically. This saves work effort, time and mistakes can be avoided.” Marco Witte,CEO Witte Projektmanagement.

Realisation through Combionic Partner
disserto management GmbH 

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